Terms of Service

Last updated: March 2026

1. Service Description

Persai.ai (“Persai”, “we”, “our”, or “us”), operated by MagicStone LLC, provides an AI-powered social media management platform for Threads by Meta. Our service includes:

  • AI content generation: Creating original Threads posts based on your configured persona (tone, topics, writing style, language)
  • Content scheduling and publishing: Scheduling posts for future publication and publishing them to your connected Threads account at the designated time
  • AI replies: Automatically generating and publishing replies to comments on your posts and mentions of your account, based on your persona configuration and approval settings
  • Content remixing: Generating posts from source materials (URLs, text snippets) using customizable prompt templates
  • Persona management: Configuring and managing AI influencer personas that define the voice and style of generated content
  • Account sync: Importing existing posts and replies from your Threads account to analyze your writing style

By accessing or using Persai, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the service.

2. Account Authorization and Eligibility

To use Persai, you must:

  • Be at least 18 years of age
  • Have a valid Threads account
  • Provide accurate and complete information during registration and keep it up to date
  • Have the authority to authorize Persai to access and publish content on the Threads accounts you connect

When you connect a Threads account, you authorize Persai to access your account data, create and publish content, and manage replies on your behalf through Meta’s official Threads API. This authorization is granted via Meta’s OAuth flow, where you explicitly approve the requested permissions.

You are responsible for maintaining the security of your Persai account credentials. You are liable for all activity that occurs under your account.

3. Content Processing and Standards

All content generated through Persai — including posts, replies, and remixed content — is created using AI (OpenAI and/or Anthropic) based on your persona configuration and input materials.

You agree that:

  • You are solely responsible for all content published through your connected Threads account, whether AI-generated or manually created
  • All content must comply with Threads Community Guidelines and applicable laws
  • You will not use Persai to generate spam, harassment, hate speech, misinformation, or any content that violates Meta’s policies
  • You will configure your AI persona responsibly, including using the blacklist feature to prevent generation of inappropriate content
  • You understand that AI-generated content may occasionally produce unexpected or inaccurate results, and you are responsible for reviewing content before or after publication

Persai provides approval modes (automatic and manual) that allow you to review AI-generated content before it is published. We strongly recommend using manual approval mode, especially when first configuring your persona.

4. User Support and Reporting

If you encounter issues with the service, have concerns about AI-generated content, or need to report a problem, you can contact our support team at support@persai.ai.

We respond to support inquiries within 1 business day. For urgent issues — such as unwanted content being published or security concerns — please include “URGENT” in your email subject line.

You can immediately stop all AI activity on your account by using the “Pause” feature on any AI account, which halts all content generation and publishing until you resume it.

5. Service Limitations

You acknowledge and agree that:

  • Persai depends on the Threads API provided by Meta. Changes to Meta’s API, policies, or rate limits may affect service functionality
  • AI-generated content quality depends on your persona configuration and the underlying AI models, which may change over time
  • Scheduled posts may be delayed due to API rate limits, service outages, or other technical factors
  • We do not guarantee specific engagement metrics, follower growth, or content performance on Threads
  • Token refresh cycles depend on Meta’s token expiration policies; we automatically refresh tokens but cannot guarantee uninterrupted access if Meta revokes authorization
  • Content extraction from URLs depends on the source website’s structure and accessibility

6. Platform Compliance

Persai operates in compliance with Meta Developer Policies, Threads Terms of Use, and Threads API Terms. We commit to:

  • Using the Threads API only for purposes authorized by Meta and consented to by users
  • Respecting API rate limits and content policies established by Meta
  • Processing webhook data (replies, mentions) only for accounts that have authorized our service
  • Storing and encrypting OAuth tokens in accordance with Meta’s security requirements
  • Promptly deleting user data when access is revoked or an account is disconnected
  • Maintaining transparency about our use of AI in content generation

If Meta revokes or restricts our API access, we will notify affected users and work to restore service as quickly as possible.

7. Service Availability and Termination

We strive to maintain high availability of Persai but do not guarantee uninterrupted service. Planned maintenance, infrastructure updates, and third-party dependencies may cause temporary disruptions.

Termination by you: You may stop using Persai at any time by disconnecting your Threads accounts and deleting your Persai account. Upon account deletion, all your data will be permanently removed in accordance with our Data Deletion Instructions.

Termination by us: We may suspend or terminate your access to Persai at any time, with or without notice, if:

  • You violate these Terms of Service
  • Your use of the service violates Threads Community Guidelines or Meta Developer Policies
  • Your account is involved in fraudulent or abusive activity
  • Required by law or a valid legal process

Upon termination, your right to use Persai ceases immediately. We will delete your data in accordance with our data retention policy.

8. Liability and Disclaimers

Persai is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, MagicStone LLC shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages arising from your use of the service
  • Content published to your Threads account through Persai, including AI-generated content
  • Any action taken by Meta, including account suspension or content removal, related to content published through Persai
  • Loss of data, revenue, or business opportunities resulting from service interruptions
  • Actions of third-party services (Meta, OpenAI, Anthropic, Cloudflare) that affect service functionality

Our total liability for any claims arising from or related to the service shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Data Protection and Privacy

Your use of Persai is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data. By using Persai, you consent to the data practices described in our Privacy Policy.

Key data protection measures include:

  • AES-256-GCM encryption for all stored OAuth tokens
  • HMAC-SHA256 verification for all incoming webhooks
  • HTTPS encryption for all data in transit
  • Role-based access control within organizations
  • Right to request data deletion at any time (see Data Deletion Instructions)

10. Legal Compliance

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from or relating to these terms or your use of Persai shall be resolved in the courts of competent jurisdiction.

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

11. Updates and Changes

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by updating the “Last updated” date on this page and, for significant changes, by sending a notification via email or the Persai dashboard.

Your continued use of Persai after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using the service and delete your account.

12. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

See also: our Privacy Policy and Data Deletion Instructions.